I hate to be the guy that tells you how the magician does the ‘magic,’ but there is a secret in the I.T. community, and I can’t hold it in any longer. This is going to shock the world, but here goes: I.T. people don’t know the answer to every computer question within 5 seconds of being asked. Shocked? Appalled? Well I’m not even finished. Here is bomb number two: when we don’t know the answer to something, we Google it. All of us. Are you still standing? Pining for the fjords? I’ve got one more to lay on you: you can use Google too. It’s free, and lots of times, it gives you the answer to your question in the first result. I know, I know, MIND. BLOWN.

Now, I know that sometimes when it comes to computer stuff, the answer isn’t always much help unless you have ensconced yourself in the digital milieu, but give it a shot. And, as an added bonus, Google can tell you things about non-computer things too, like dirt, bibs or even wax. So get out there, and start spending more time on the Internet!